Privacy Policy

1. Who we are

The Fox Den Amsterdam is a trade name of L&R Art and Media V.O.F., registered with the Dutch Chamber of Commerce (KvK) under number 93540728, located at Nieuwe Nieuwstraat 16, 1012 NH Amsterdam, the Netherlands. We are responsible for the personal data described in this privacy policy, in line with the General Data Protection Regulation (GDPR, in Dutch: AVG).

Questions about your data? Email info@thefoxdenamsterdam.nl or call +31 6 44 35 06 85.

2. What data we collect

Booking requests: your name, email address, phone number, tattoo description, placement, size, preferred artist and any reference images you upload.
Messages: your contact details and the content of your messages when you contact us by email, phone, WhatsApp or Instagram.
Appointments: the date, time and artist of your appointment, any booking fee or deposit you pay to us, and a check of your ID to confirm you are 18 or older.
Health information: details you share with your artist so they can tattoo you safely, such as medication, allergies or skin conditions.
Photos: pictures of your tattoo, if you give us permission to use them.

Our website does not use tracking or advertising cookies, and we do not collect data about your browsing. Our hosting provider processes basic technical data, such as your IP address, to deliver and secure the website.

3. Why we use your data

To respond to your booking request, forward it to the right artist and help plan your appointment (at your request, and our legitimate interest in running the studio).
To communicate with you about your booking request and appointment (at your request, and our legitimate interest).
To handle a booking fee, or a deposit we collect on behalf of your artist, and to keep the financial records this requires (performing our agreement with you, and legal obligation).
To check your age, and so your artist can tattoo you safely and hygienically. Health information is only used with your explicit consent.
To show photos of your tattoo in our portfolio and on social media, only with your permission. You can withdraw it at any time.
To answer your questions and improve our service (legitimate interest).

4. Who we share your data with

The artist you book or are matched with. Your appointment is with that artist. Our resident and guest artists work independently and handle their own payments and deposits, unless we collect a deposit on their behalf. They are responsible for the personal data they use for your appointment, such as health information you share with them.
Service providers that help us run the studio and website, such as our website and form host (Webflow), email provider and payment providers. They may only use your data on our instructions.
Authorities, but only when the law requires it.

Some providers are based outside the European Union, such as Webflow in the United States. In that case your data is protected by safeguards approved by the European Commission. We never sell your data.

5. How long we keep your data

Booking requests that do not lead to an appointment: up to 12 months.
Client and appointment records: up to 2 years after your last appointment, so we can help with aftercare questions and pass touch-up requests on to your artist.
Records of booking fees and deposits we collect: 7 years, as required by Dutch tax law.
Photos used with your permission: until you withdraw your permission.

6. Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its use, to receive your data in a portable format and to withdraw your consent at any time. Email info@thefoxdenamsterdam.nl and we will respond within one month. We may ask you to confirm your identity.

If you are not satisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Security

We protect your data with appropriate technical and organisational measures. Only our team and the artist working with you have access to the information they need.

8. Links to other websites

Our website links to Instagram and WhatsApp. When you use those services, their own privacy policies apply.

9. Changes to this policy

We may update this privacy policy from time to time. The latest version is always on this page, with the date it was last updated.

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